Print shopKitchener, Canada
1st Impressions
1st Impressions supplies custom team, band and corporate apparel based in Kitchener.
Print shop · Calgary, Canada
Cal-Crests Ltd.
Cal-Crests Ltd.
is a Calgary custom apparel decorator offering computerized embroidery, cresting and screen printing. It works on team uniforms, tees, polos, jackets, caps and restaurant aprons, with design assistance and customer-garment policies.[1, 2, 3, 4]
Also known as Cal-Crests.
01
What they make
- Customise tees, sweatshirts, polos, caps, jackets, aprons or team uniforms.[1, 2]
Named sports include hockey, soccer, baseball, basketball and football. Twenty-piece orders through hundreds are described as examples, not a fixed garment minimum.
- Services include direct embroidery, crests, screen printing, lettering and numbers.[1, 3]
Laser cutting and computerized design are also offered. Agree garment compatibility and decoration placement before ordering.
02
Minimums and pricing
- The minimum invoice is CAD 25.[4]
This is an order-value minimum rather than a garment unit price or quantity requirement. Telephone prices are guidelines; an accurate custom quote requires the design.
- Unpacking, sorting and out-of-town handling can add charges.[4]
Minimum unpacking/sorting fee $15 per order. Out-of-town shipping and handling $10 when the order totals under $50. Out-of-town shipping is charged to your courier account. Agree fee currency, tax, decoration/setup and freight in the quote.
03
Samples and lead times
- Standard delivery is 10 working days for new setup orders and five for repeats.[4]
During March–June and September–December, the stated delivery estimates become 12 working days for new setup/digitizing orders and eight for repeats. Final approval and all goods must arrive at least five working days before the due date. Agree the production-versus-shipping split.
- Rush service is conditional and limited to repeat orders.[4]
Repeat-order rush surcharges: 100% for same day, 80% next day, 60% for 2 days, 40% for 3 days, 20% for 4 days and none for 5 days; another rate is 25% per day. Ask which rate and schedule apply; resources and large order volume can restrict availability.
04
Artwork and print areas
- Supply vector artwork or a high-resolution bitmap for quoting.[4]
A sketch can be developed into usable artwork for an additional charge. Confirm resolution, placements, digitizing and approval costs.
05
Shipping and fulfillment
- Incoming third-party shipments have separate local and out-of-town rules.[4]
C.O.D. is not accepted. Calgary clients must arrange acceptance, sorting, counting and unpacking before warehouse delivery; third-party drop shipments are not accepted from them. Out-of-town clients must give 48 hours’ notice, origin/company/city, product colours/sizes, ordered/shipped quantities and backorders.
- Supply your courier preference and account for out-of-town shipping.[4]
Incoming shortages will be reported within 24 hours of receipt. The company excludes responsibility for shortages, lost goods, incorrect shipments and shipping-delay lateness. Ask whether individual-customer fulfillment is available.
06
How to order and pay
07
Returns and misprints
- Used customer garments must be clean and washed before work starts.[4]
Dirty or unwashed products are returned for cleaning. The embroidery exclusion list is Lycra, socks, soft leathers, silk, golf bags and wheeled hockey bags.
- Own human-error or machine damage is replaced at wholesale cost, capped at $50 per item.[4]
Incorrect or incomplete customer instructions are excluded. The company replaces the item and redoes its own work but does not cover third-party silk-screening. Arrange embroidery, numbering or heat-sealing before third-party screening to avoid uncovered re-screening costs. Agree the cap currency and project-specific terms.
08
About the company
Worth knowing
Where their pages disagree
Ask before you order.
- 01
What garment quantity, artwork charges and complete tax/freight quote apply?
- 02
Which delivery and rush schedule, rate and approval deadline apply to this order?
- 03
Can you supply a physical sample and confirm customer-garment compatibility?
- 04
What replacement cap, shipping/receiving rules and current opening hours apply?
Where this comes from
Sources
Each detail above links to the public page it comes from and the date it was checked. Prices and terms change, so confirm them with the supplier.
- [1]Cal-Crests Ltd. — Apparel, decoration services and family-operation history · checked 20 Oct 2026
- [2]Cal-Crests Ltd. — About company, garment range and service languages · checked 20 Oct 2026
- [3]Cal-Crests Ltd. — Cal-Crests custom apparel and Calgary contact · checked 20 Oct 2026
- [4]Cal-Crests Ltd. — FAQ ordering, delivery, rush, customer-garment and receiving policies · checked 20 Oct 2026
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