Print on demand · Print shop · United States

CustomCat

CustomCat decorates tees, activewear, hoodies and other apparel at its Detroit facility, using DIGISOFT and sublimation printing.

Single items are available with white-label delivery to customers. Branding is limited to plain packaging and shipping-label details; custom labels and inserts are not offered.[13, 14, 15, 16, 18]

Makes
  • T-shirts
  • Leggings / activewear
  • Shorts
  • Other apparel
  • Hoodies / sweatshirts
  • Polos
  • Bags / totes
Methods
  • Sublimation
Ask your AI agent

Using Vaybel's supplier directory, tell me about CustomCat: what they make, minimums, pricing, lead times, shipping, and what I should ask before ordering.

Markdown · JSON

01

What they make

  • The catalog includes T-shirts, hoodies and hats from Gildan, Augusta, Bella + Canvas and Sport-Tek. Check current availability of the selected brand and style.[4]
  • Offers printing, fulfillment. Decoration and shipment; no claim that CustomCat manufactures blank garments.[13]
  • Production options include on-demand production.[13]
  • Its methods include DIGISOFT digital printing, sublimation printing. Method depends on product; DIGISOFT is the supplier's named process, not relabeled as DTG.[14]
  • Cotton tees, activewear, shorts and pants, sweatshirts, hoodies, polos and bags are listed for DIGISOFT decoration. These are catalog categories.[15]
02

Minimums and pricing

  • The catalog product price includes one print location. A second location, such as front/back or left chest/back, adds USD 5.00 per garment, subject to change. Ask for the selected garment’s base price.[5]
  • Lite, Pro and Enterprise accounts provide variant costs and destination-specific freight through product-info tabs; larger sizes can cost more. An account catalog download includes current cost and stock information.[11]
  • No order minimum; individuals can order one item.[16]
  • Free Lite account uses standard wholesale prices. Optional PRO stated at USD 30/month or USD 25/month billed annually, with discounted product prices. Base item and shipping are charged separately. Stated plan prices.[16]
03

Samples and lead times

  • Create a manual order in the account and use your own shipping address; ask whether any sample-specific discount applies.[16]
  • Most orders stated to ship in 1–3 business days. Supplier estimate, separate from transit; no independently measured SLA.[13]
04

Artwork and print areas

  • Upload PNG, JPG, AI, EPS, SVG or Portable Document Format. High-resolution transparent PNG is recommended.[6]
  • Print presets control front, back, chest and yoke placements; full print size varies by garment. Front/back presets trim transparent space and scale the design to the available zone, using L/XL as the reference.[7]
  • Fill the entire product template, including bleed, to avoid unprinted borders, and keep important elements inside the product-specific safe area.[12]
05

Branding and packaging

  • Plain white-label packaging and seller name/return address on shipping labels. No custom neck tags, labels, packaging or inserts currently offered.[18]
06

Store integrations and API

  • The REST API supports products, API-store orders, inventory and shipping webhooks on all plans. API orders use a separate store connection and cannot manage orders from direct integrations.[9]
  • Connect Shopify, Etsy, WooCommerce or BigCommerce, use the API, or submit orders manually by CSV or dashboard. Other supplier service information also lists TikTokShop and OrderDesk.[10]
07

Shipping and fulfillment

  • Economy is stated at 2–6 business days in contiguous US. International estimate is 1–4 weeks, but the page retains COVID-era language, so route confirmation is needed.[1]
  • The listed shipping exceptions are Cuba, Falkland Islands, Iran, North Korea, Russia, Somalia, Sudan and Ukraine. Ground/2-day cannot deliver to PO boxes.[1]
  • Mixed-category shipments use the highest first-item category, then each additional item category rate. Confirm the current numerical rates for the selected products and destination.[1]
  • Ships orders directly to customers.[13]
  • Delivery options include made to order drop shipping.[13]
  • International service stated, subject to the supplier's excluded-country list and carrier availability. Page retains COVID-era wording; recheck destination eligibility before quoting.[1]
  • Parcel size, weight and destination determine cost; economy, ground, two-day, overnight and international options are stated.[17]
  • Contiguous-US economy averages 2–6 business days after production. June 2026 help; estimate is not guaranteed and can extend during holidays.[17]
  • Shipping page excludes Cuba, Falkland Islands, Iran, North Korea, Russia, Somalia, Sudan and Ukraine. Current page includes stale pandemic language; this is a reported exclusion list requiring a live destination check.[1]
08

Where they produce

  • United States. Detroit decoration facility.[13]
  • They describe their own Detroit production facility; ask which upstream blank makers are used and whether overflow work is subcontracted.[13]

Made in

  • United States
09

How to order and pay

  • Sublimation templates were revised in August 2025; supplier recommends the updated SKU-specific safe/bleed guides while stating older artwork still prints. No universal garment print area inferred.[2]
  • Free account; available to individuals and ecommerce sellers worldwide. A connected store is not required for the manual ordering route.[16]
  • Embroidery has been retired.[19]
10

Returns and misprints

  • For supplier defects or errors, submit a support request with photos for a free replacement prioritized in production. Mistaken size, design or color choices normally do not qualify for a return, refund or replacement.[8]
11

About the company

  • CustomCat dates its brand/company history to 2015.[3]
Before you order

Ask before you order.

  1. 01

    Can you specify blank manufacturing origins for my order?

  2. 02

    What carrier transit estimate applies to my destination, separate from production?

  3. 03

    Is my selected product eligible for delivery to my destination, and which exclusions apply?

  4. 04

    Which storage and pick-and-pack services are available, and what are their charges?

Where this comes from

Sources

Each detail above links to the public page it comes from and the date it was checked. Prices and terms change, so confirm them with the supplier.

  1. [1]CustomCat shipping · checked 14 Oct 2026
  2. [2]CustomCat artwork guidelines updated August 12, 2025 · checked 14 Oct 2026
  3. [3]CustomCat business location · checked 16 Oct 2026
  4. [4]CustomCat catalog items · checked 16 Oct 2026
  5. [5]CustomCat price examples · checked 16 Oct 2026
  6. [6]CustomCat file requirements · checked 16 Oct 2026
  7. [7]CustomCat print areas · checked 16 Oct 2026
  8. [8]CustomCat returns policy · checked 16 Oct 2026
  9. [9]CustomCat api · checked 16 Oct 2026
  10. [10]CustomCat integration options · checked 16 Oct 2026
  11. [11]CustomCat pricing · checked 16 Oct 2026
  12. [12]CustomCat file requirements · checked 16 Oct 2026
  13. [13]What is CustomCat? · checked 14 Oct 2026
  14. [14]What decoration methods do you offer? · checked 14 Oct 2026
  15. [15]What is DIGISOFT printing? · checked 14 Oct 2026
  16. [16]CustomCat general FAQ · checked 14 Oct 2026
  17. [17]What shipping methods do you offer? · checked 14 Oct 2026
  18. [18]Private labels, neck tags and packaging · checked 14 Oct 2026
  19. [19]Does CustomCat offer embroidery services? · checked 14 Oct 2026

Suppliers are listed from public information. Vaybel doesn't endorse or guarantee any supplier — check details with them directly. How the directory works

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