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Print shop · Phoenix, United States
Phoenix Lettering
Phoenix Lettering customizes varsity jackets, sweaters and chenille/chainstitch patches from its Phoenix business.
Its All-Star leather jacket package combines a US-made wool/leather jacket with personalized school patches.[1, 2, 3, 4, 5]
Also known as Phoenix Lettering, Inc.
01
What they make
- Varsity jackets, sweaters and custom chenille/chainstitch patches are offered.[2, 3, 4]
The All-Star leather-sleeve jacket uses heavyweight melton wool and genuine leather, front snaps, two welt pockets and wool-blend knit trim. It is US-made with a unisex athletic fit and XS–XXXL size options; dry clean only.
- Chenille fills larger areas; chainstitch creates fine outlines.[2, 3]
02
Minimums and pricing
- Custom chenille/chainstitch patches usually have no minimum.[2]
Ask separately about jacket and sweater quantity requirements.
- The All-Star leather jacket package has an RRP of USD 415.[3, 4, 5]
Includes a leather-sleeve jacket plus student-name, graduation-year, school-name, large-mascot and mascot-name patches. One provided varsity-letter sew-on is included; additional patches or letters cost USD 5 each. Agree your configuration price: the terms list a 2013 price-effective date and allow changes.
- Size, lining, length and collar options add charges.[3, 4, 5]
XXL +USD 25; XXXL +35; long length (+2 inches) +25; quilted lining +25; rolled collar +20; hooded collar +30. Arizona orders attract sales-tax collection; shipping is quoted at order. Agree final price, availability, tax and freight before ordering.
03
Samples and lead times
- Try on a jacket sample at the Phoenix location for sizing.[3]
Remote customers can use the size chart; this service covers fit viewing, separate from a custom decorated sample.
- Jacket completion varies by season; the All-Star estimate is 8 weeks.[3, 4, 5]
October–January jackets/sweaters take approximately 8–10 weeks; other seasons 5–7 weeks. Patches take 4–6 weeks in busy months or 2–3 weeks off season. The current All-Star product estimate is 8 weeks. Agree which estimate applies, the start trigger and shipment date; transit is separate.
04
Branding and packaging
05
Shipping and fulfillment
06
Returns and misprints
- Notify shipping, delivery or quality claims within 10 days of receipt.[3, 5]
Prior return authorization is required; worn or soiled goods are not accepted. Custom goods are final except supplier error, and the supplier examines workmanship/material claims. Cancellation cutoffs differ between production starting and approval; ask which applies.
07
About the company
Worth knowing
Where their pages disagree
Jacket completion is seasonal at 5–7 or 8–10 weeks; the current All-Star estimate is 8 weeks. Agree the applicable estimate and start stage.[3, 4, 5]
Carrier options differ between UPS for all products and UPS or USPS. Ask which carrier serves your destination.[3, 6]
Change and cancellation cutoffs differ between production starting and approval. Ask which stage binds your order.[3, 5]
Ask before you order.
- 01
What garment, decoration, setup, tax and freight charges apply to my order?
- 02
Can I arrange a physical sample, and what does it cost?
- 03
What artwork, production and delivery dates can you accept?
- 04
What cancellation and defective-item remedies apply?
Where this comes from
Sources
Each detail above links to the public page it comes from and the date it was checked. Prices and terms change, so confirm them with the supplier.
- [1]Phoenix Lettering — phoenixlettering.com · checked 31 Oct 2026
- [2]Phoenix Lettering — custom-embroidery · checked 19 Oct 2026
- [3]Phoenix Lettering — faqs · checked 19 Oct 2026
- [4]Phoenix Lettering — all-star-leather-jacket-package · checked 19 Oct 2026
- [5]Phoenix Lettering — terms-conditions · checked 19 Oct 2026
- [6]Phoenix Lettering — shipping-returns · checked 19 Oct 2026
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