Blank wholesaler

Promo Factory

Promo Factory supplies custom branded merchandise, headwear and uniforms in bulk to businesses, schools and sporting organisations.[1]

Makes
  • Hats / caps
  • Workwear / uniforms
Ask your AI agent

Using Vaybel's supplier directory, tell me about Promo Factory: what they make, minimums, pricing, lead times, shipping, and what I should ask before ordering.

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01

What they make

  • The apparel range includes headwear, uniforms and custom branded garments.[1]
02

Minimums and pricing

  • Terms set a $1,000 minimum; payment information gives $500. Both exclude GST, freight, artwork and setup. Quantities depend on product and decoration. Ask which minimum and currency apply.[2, 3]
  • Quotes are valid for seven days and add 10% GST. Compliant vector files with outlined fonts avoid artwork charges; other artwork is quoted separately.[2]
03

Samples and lead times

  • Physical samples can be arranged for a charge including delivery. Sizing sets for fit-outs of 25 or more staff require full payment; unused items returned within five working days incur a 20% restocking deduction plus freight.[2]
04

Shipping and fulfillment

  • Delivery is quoted for the address, with multiple locations priced separately. Split shipment is offered, with garment delivery to Perth, Adelaide, Melbourne, Sydney and Brisbane.[1, 4]
05

How to order and pay

  • The first three orders require full payment with the confirmed order. A 30-day end-of-month account may be requested later; production starts only after artwork approval.[2, 3]
Worth knowing

Where their pages disagree

The published invoice minimum is both $1,000 and $500 before GST, freight, artwork and setup; ask which condition applies.[2, 3]

Before you order

Ask before you order.

  1. 01

    What is the complete quote, including garments, decoration, setup, tax and delivery?

  2. 02

    Which of the differing minimum-order conditions applies to this job?

  3. 03

    When can this order be ready after artwork approval and payment?

  4. 04

    Can individual orders be sent directly to my customers?

Where this comes from

Sources

Each detail above links to the public page it comes from and the date it was checked. Prices and terms change, so confirm them with the supplier.

  1. [1]Promo Factory official website · checked 20 Oct 2026
  2. [2]Promo Factory official website — Website-Terms-and-Conditions · checked 20 Oct 2026
  3. [3]Promo Factory official website — faq · checked 20 Oct 2026
  4. [4]Promo Factory official website — shipping-&-delivery · checked 20 Oct 2026

Suppliers are listed from public information. Vaybel doesn't endorse or guarantee any supplier — check details with them directly. How the directory works

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