Print shop · Lake Oswego

Serena Embroidery

Serena Embroidery in Lake Oswego offers contract left-chest and cap embroidery, including 3D puff, plus heat pressing on supplied garments.[1, 2, 3]

Makes
  • Polos
  • Hats / caps
  • Jackets / outerwear
  • Workwear / uniforms
  • Bags / totes
  • Other apparel
Methods
  • Embroidery
  • Heat transfer
Ask your AI agent

Using Vaybel's supplier directory, tell me about Serena Embroidery: what they make, minimums, pricing, lead times, shipping, and what I should ask before ordering.

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01

What they make

  • Contract left-chest and cap embroidery, including 3D puff, plus heat pressing on supplied garments.[1, 2, 3]
02

Minimums and pricing

  • Heat pressing accepts single pieces; ask for embroidery quantities and contract prices based on stitch count and order quantity. Digitizing costs $40 once per design, with separate files for caps and flat garments; confirm currency. Net fifteen-day terms are offered.[1, 3, 4]
03

Samples and lead times

  • Production normally takes 7–10 business days after sew-out approval and all blanks arrive; shipping is additional.[1]
  • Approve a photo of the stitched sew-out before production; ask separately about receiving a physical sample.[1, 4]
04

Artwork and print areas

  • Send the purchase order, cap or flat-garment Tajima DST file or artwork, mockup and dimensions. Left-chest embroidery is up to 4.5 inches wide and caps up to 13 × 2.25 inches.[2, 3, 4]
05

Branding and packaging

  • Supply the blanks and transfers. Bulk folding, contractor box labels and paid polybagging are available; blind shipping hides the decorator name.[3, 4]
06

Store integrations and API

  • Use Printavo for order details, approvals, shipping and invoices; ask about external store connections or API access.[1, 3, 4]
07

Shipping and fulfillment

  • Collect finished orders or arrange tracked blind shipping to your client; your UPS account is accepted, and FedEx is not used.[1, 4]
08

Where they produce

  • Embroidery is performed at the own Lake Oswego shop using ZSK and Tajima machines; blanks and transfers are supplied, and transfer manufacture is separate.[1, 2, 3]
09

How to order and pay

  • Approved distributors send a purchase order, artwork or Tajima DST file, mockup, sizes and colours; supply labelled blanks and transfer instructions.[4]
10

Returns and misprints

  • Trade orders use supplied blanks and transfers. Leather, unsuitable retail garments and weekender backpacks with foam or plastic liners are excluded. The distributor bears garment spoilage up to two percent; Serena covers costs above that rate. Changes after sew-out approval may delay production.[2, 4]
11

About the company

  • Serena Embroidery is based in Lake Oswego.[1]
Before you order

Ask before you order.

  1. 01

    What embroidery minimum, contract price and currency apply to my stitch count and quantity?

  2. 02

    Can I receive a finished decorated physical sample in addition to the sew-out approval photo?

  3. 03

    What tracked-shipping destinations and charges apply to my client’s address?

Where this comes from

Sources

Each detail above links to the public page it comes from and the date it was checked. Prices and terms change, so confirm them with the supplier.

  1. [1]Contract Embroidery Portland, OR | Serena Embroidery · checked 16 Oct 2026
  2. [2]Left Chest & Cap Embroidery | Serena Embroidery · checked 16 Oct 2026
  3. [3]Contract Heat Press, Lake Oswego OR | Serena Embroidery · checked 16 Oct 2026
  4. [4]Distributor Resources | Serena Embroidery · checked 16 Oct 2026

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