Print shopNew York, United States
109 Embroidery
109 Embroidery offers embroidery, direct-to-garment and direct-to-film printing, screen printing and transfers in New York.
01
What they make
02
Minimums and pricing
- Orders normally require 12 pieces, or 24 for hats.[2]
Customers with annual purchases of at least $10,000 do not have to meet these minimums. Ask which currency and annual-purchase eligibility conditions apply.
- Base embroidery pricing includes 5,000 stitches and up to four colours.[2]
The first position is usually the left chest, with other positions possible and additional locations available. Pricing applies to supplier-purchased products; customer-supplied products require a separate quote. Agree garment, setup, tax and freight charges.
- Design edits and changes can incur separate service charges.[2]
After viewing artwork or the embroidery design sample, font style/size edits cost $20; changing the original design costs $25 each time. These charges may sometimes be waived. Corrections for supplier error or unacceptable quality carry no extra correction charge. Agree currency and tax.
03
Samples and lead times
- Production starts after authorisation, associated payment and final design approval.[2]
Embroidery digitising takes 2–5 days depending on complexity, detail and colours; embroidery 7–10 business days; screen printing 7–14 days; patches 3–4 weeks with a minimum order. Only embroidery specifies business days. Shipping time is excluded.
- Approve the final artwork and embroidery design sample before production.[2]
The order package includes a copy of the artwork and/or embroidered sample, invoice and authorisation request. Proofs and authorisations are emailed whenever possible; review the package and email approval. Agree whether the sample is digital or physical and any sample charges.
04
Artwork and print areas
- Arrange artwork before ordering; art services are currently unavailable.[2]
Final artwork and embroidery design samples require approval. Agree the required file formats, resolution, decoration dimensions and positions.
- Obtain a written design release before making products from supplier-created artwork.[2]
The supplier retains design-work and specification-sample IP except expressly licensed rights. Prepaid design work may allow client ownership by agreement. The supplier may use designs in its marketing unless you prohibit this at approval.
05
Shipping and fulfillment
- Orders ship FOB Phoenix, Arizona, with UPS Ground preferred.[1, 2]
Local delivery is offered in Metro Phoenix. Shipping time is excluded from production times; ask about destinations, freight, dispatch arrangements and transit.
- Local delivery charges depend on the destination and order value.[1, 2]
Phoenix orders of $3,000 or more have no delivery charge if delivery is available; below $2,000 the minimum charge is $30. Outside Phoenix within 40 miles, orders of 3,500.00 or more have no delivery charge; below $3,500 the minimum is $40. Ask about the intervening Phoenix price band, currency and eligibility.
- Carrier handover transfers shipment loss or damage risk to the customer.[1, 2]
UPS package freight includes up to $100 insurance; additional cover is charged at current rates per additional $100. The supplier disclaims delay responsibility after dispatch. Some apparel also incurs the vendor’s FOB charge, passed to the client. Confirm currency, total coverage and any extra freight costs.
06
How to order and pay
- Pay a 50% deposit when ordering and the balance before shipping or at pickup.[2]
Small orders or substantial setup/changes may require prepayment; approved payment-method accounts may be exceptions. Visa, Master Card, Discover, local checks, money orders, cashier’s checks and cash are accepted.
07
Returns and misprints
- Report shortages and errors within 72 hours of receipt and obtain return authorisation.[2]
Unused products still offered by the supplier may be refunded, credited or exchanged in original packaging within 30 days of purchase. Restocking is at least 20%, plus return shipment costs to the vendor.
- Customer-requested alterations and customisation exclude ordinary return credit or exchange.[2]
Worn or washed items cannot be returned except defective apparel, and FOB freight is nonrefundable. Client-owned items cannot receive refund or credit. Special-offer packages can incur shipping/handling of 20% or 20.00, whichever is greater; agree the currency and charge basis.
- The defect warranty covers materials and workmanship under normal use for 30 days.[2]
Customer-supplied apparel is excluded from embroidery damage/error liability. Remove packaging, pins, staples and tags before supplying items or a removal fee may apply. Agree how defect remedies interact with customised-item exclusions.
- Cancel before production or vendor order placement and obtain an authorisation code.[2]
Customer-error cancellations incur 30% of the total invoice plus shipping. Incoming costs and restocking fees may also be billed.
08
About the company
- Threadmasters is based in Phoenix; visits require an appointment.[1]
The listed 515 E. Carefree Hwy #379 address is shipping-only. Appointments are Monday–Friday; Saturday and Sunday are closed. Agree the meeting location before travelling.
Worth knowing
Where their pages disagree
Customised items are excluded from return credit or exchange, while a 30-day defect warranty is also offered; agree the remedy before ordering.[2]
Art services are unavailable, while conditional design-editing and ownership terms remain; agree which services apply to your order.[2]
What delivery charge applies to Phoenix orders between the below-$2,000 charge band and the $3,000 free-delivery threshold?[1, 2]
Ask before you order.
- 01
Does my annual purchase history qualify for the minimum exemption, and which currency applies?
- 02
What garment, setup, extra-stitch, additional-position, tax and freight charges apply?
- 03
Will the embroidery approval sample be digital or physical, and what are its charges?
- 04
How do customer-supplied-item risk and customised-item exclusions affect the defect remedy?
Where this comes from
Sources
Each detail above links to the public page it comes from and the date it was checked. Prices and terms change, so confirm them with the supplier.
- [1]Threadmasters — Own custom embroidery services and Phoenix business contact · checked 31 Oct 2026
- [2]Threadmasters — Full method minimums, pricing basis, production clocks, approvals, freight, payment and remedy policies · checked 19 Oct 2026
Suppliers are listed from public information. Vaybel doesn't endorse or guarantee any supplier — check details with them directly. How the directory works
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