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Account and Billing

Profile and Account Help

Edit your profile and workspace name, and get help with account access or deletion requests.

Edit your profile

Open Profile from your account menu. You can edit your full name and organization name, and upload or remove your avatar. Save a name change before leaving the editor. The organization name identifies the workspace; your brand direction is managed separately in Brand DNA.

Workspace access and teammates

Check which organization you are working in before editing products or connecting shops. If you need to invite a teammate or change workspace access and cannot find the relevant control, contact support. Do not share your sign-in credentials or MCP token to give someone access.

Account deletion requests

For help deleting your account, contact support from the account concerned. Explain that you want account deletion rather than only a subscription cancellation. Do not assume removing an integration or canceling a plan deletes your account or its data.

For subscription changes, follow Billing. Connected marketplace and print-provider accounts are managed separately with those providers.