What Vaybel Charges
Vaybel bills you for your Vaybel plan and, where offered, optional credit packs — nothing else. Plans and prices are on the pricing page; the Free plan has no charge. Each workspace is billed by exactly one of the methods below, decided by how the workspace was created.
| How you started | Who bills your plan | Where you manage it |
|---|---|---|
| Installed Vaybel from the Shopify App Store | Shopify, through the Shopify Billing API. The charge appears on your Shopify invoice. | Change your plan from Vaybel's Billing page (Shopify asks you to approve the new charge) and cancel from your Shopify admin. |
| Signed up on vaybel.com | Vaybel, through our payment partner Polar. | The Billing page in your Vaybel workspace. |
Shopify App Store installs
If you installed Vaybel from the Shopify App Store, Vaybel never asks you for a card. Every Vaybel charge is a Shopify app charge that you approve inside Shopify, and your Shopify invoice is the only place it appears.
Platforms You Connect Bill You Directly
Vaybel works with accounts you already own on other platforms:
- Production partners — Printful, Printify
- Sales channels — Shopify, Etsy, TikTok Shop
- Social accounts — TikTok, Instagram, YouTube, X
Each of those accounts is yours, opened directly with that company under its own terms and pricing. Anything it charges — production and shipping on fulfilled orders, sample orders, listing or transaction fees, commissions, or a subscription to that platform's own paid plan — is set by that company, billed by that company, and paid by you to that company, on its platform.
Vaybel is not part of those transactions:
- Vaybel does not collect, process, mark up, or pass through any third-party charge.
- Production, shipping, and marketplace fees are separate from your Vaybel subscription. Shopify may bill the Vaybel app subscription on its invoice, as described above; that does not include your print provider's charges.
- Pricing, invoicing, refunds, and disputes for those charges are handled entirely between you and that company, under the agreement you have with it.
Actions you take through Vaybel — publishing a listing, sending an order to a production partner, ordering a sample — can trigger that platform's normal fees, exactly as if you had done them on the platform directly. Vaybel shows the production cost it reads from your provider so you can set your gross margin, but the cost itself is the provider's.
Where Each Platform Publishes Its Prices
- Printful — How much does Printful cost?
- Printify — Printify pricing
- Etsy — Fees & Payments Policy
- TikTok Shop — fee schedule in your TikTok Shop Seller Center
- Shopify — Shopify pricing
Related
Check Your Credits and History
Open Billing in the dashboard to see your balance and current plan. Review the credit history for individual usage entries and billing history for invoices. Credits used for generation are separate from the production cost of making or shipping an item.
Your balance can include plan credits and purchased credit packs. Plan credits reset for a new billing period rather than accumulating indefinitely. Unexpired purchased credits are retained at that reset. Purchased packs expire after 90 days; do not treat a top-up as permanent unused credit. Check the current balance before starting work. Generation actions can charge at different stages, so a failed action does not by itself prove that a refund is due. Send support the affected product URL and history entry if something looks wrong.
Cancel or Change Your Subscription
For a workspace billed through Polar, use Billing to change the plan or choose Cancel, complete the cancellation form, and confirm. Check the cancellation date shown on the plan card afterward. A scheduled cancellation takes effect at the indicated end of the period.
For a Shopify-billed workspace, manage cancellation through Shopify as described above. Canceling your Vaybel subscription does not cancel your print-provider or marketplace accounts. Subscription cancellation is also separate from an account deletion request. Contact support for account questions that are not covered by the controls in your workspace.